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Project Coordinator

Are you quick on your feet? Do you thrive in a start-up environment?

Springboard Media is on the market for an amazing Project Coordinator for our Home Automation division. We are looking for a self-driven professional wanting to help our growing home automation business thrive. This job requires a logistically minded person with strong customer service skills. An ideal candidate is highly motivated with excellent organizational, problem solving and time management skills. A technical background is not required for this position.   You will receive competitive pay, benefits, and an opportunity to learn and grow. 

Required Skills and Experience:

  • 1-3 years experience supporting an outside sales team or in an operations or administrative role.
  • Effective communications, both verbal and written.
  • Strong work ethic and desire to delight clients, both internal and external.
  • Familiarity with the home automation industry and brands a plus.
  • Ability to take on assignments and finish them effectively and on time.
  • Current driver's license.

Job Duties & Responsibilities:

  • Home Automation Operations
    • Coordinate logistics for sales and projects.​​
    • Answer inbound sales telephone calls, ensuring a delightful client experience.
    • Ensure deliverables are ordered, delivered, and invoiced properly for home automation sales and solutions.
    • Resolve client issues and incidents alone and through collaboration with team.
    • Work with team to build and standardize various departmental procedures.
    • Schedule appointments, discovery calls for Sales Consultants.
  • Home Automation Marketing
    • Coordinate with Graphic Designer to create and maintain beautiful marketing pieces and website content.
    • Maintain the department's client email list and create regular email blast schedule.
    • Coordinate with Retail Marketing department for in-store home automation promotional opportunities.
  • Additional Responsibilities
    • Manage calendar of weekly department meetings, keeping meeting minutes and communicating action items to all team members.
    •  Support team members as needed in various administrative duties.
    • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Who We Are:

Springboard Media, Philadelphia's Apple Premier Partner, offers a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k, and plenty of room for career growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team. We foster an open, energizing and collaborative environment and our team is made up of passionate professionals who deliver to high standards but also have fun in the process.

The Springboard Media Home Automation Division exists to provide tailored solutions and outstanding service to home owners, architects, and interior designers in the Greater Philadelphia area and beyond. Our main goal is to create an amazing customer experience by delighting our clients, making complex home technology solutions feel simple, and making them love us.

When filling out your Cover Letter please list the 10 reasons you are the perfect person for this job and complete the.

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