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First Impression Ambassador

Are you great at first impressions? Do you enjoy helping people and having fun at your job? Are you a great multi-tasker? Can you do all these things with a smile and a sense of humor?

We are looking for an empowered and friendly individual who views our front desk as an opportunity to learn and grow. If you want to start building a successful career in sales, this is the right position for you. Within the role of First Impression Ambassador, you will find yourself cultivating the skills necessary for success in every part of our business.

Responsibilities will include:

  • Answering and directing incoming calls to all departments.
  • Having a basic understanding of the many facets of Springboard, to help answer customer questions quickly and effectively.
  • Creating digital quotations for phone customers and facilitating the processing of sales.
  • Supporting sales efforts in our stores both on the phone and in-person as needed.
  • Assisting in administrative duties around the office as needed.
  • Maintaining our friendly and helpful atmosphere from the moment you answer the phone or a client enters the office.

Ideal applicants will:

  • Have an outgoing and friendly personality.
  • Enjoy interacting with people, taking on challenges, and working as a part of a team.
  • Have a basic understanding of Mac computers with a passion for technology.
  • Have 1 or more years of retail and/or office experience. Experience with heavy phone traffic is ideal.
  • Be available for full time (M-F) hours, with occasional weekend or evening hours as needed.

Compensation is $10 per hour. There are also additional commission opportunities once settled into the role. You will also be rewarded with working in a fun and positive environment, surrounded by a great team. As an entry level position, this is just the first step of a career path leading to promotion to our retail or inside sales teams. Start showing the world what you’ve got and apply now.

Springboard Media, Philadelphia's Premiere Apple Specialist (, offers a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k, and plenty of room for career advancement. Maintaining a great culture and happy customers are our top priorities.

Be sure to include ALL of the following for consideration:

  • Cover letter of the top 10 reasons you’re the best candidate for our team. This position is all about first impressions... Make it count!
  • Resume including 1-2+ years of work experience.
  • The results from this personality test:

Show us that you can follow instructions and make a good first impression. If you have what it takes, we’ll be in touch with you soon! 

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