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Apple Trainer

Do you love to teach?  Do you know your way around a Mac like the back of your hand?  Are you looking for a job that will reward you with both teaching and learning experiences?

Springboard Media is growing and we’re looking to add a Trainer to our Retail Sales team!

Springboard Media is a locally owned and operated Apple Premier Partner - Apple's highest distinction of independent authorized reseller.  We sell Macs, iPads, iPhones and all the accessories that go with them and do so with a consultative approach that we pride ourselves on.  We also sell home automation and home audio products, as well as service everything that we sell.  We are always embracing new technologies, and our primary goal is a delightful customer experience.

Our sales team is dedicated to building relationships with customers in our retail stores. As a Trainer you will work alongside our sales consultants with consumers and businesses to create personalized solutions for all of their technology needs. We are searching for a technically-minded person to teach both individual training sessions and full classroom workshops.  Your job will be in a fun environment teaching a variety of different people everything from Introduction to Mac to Professional level classes.

 Who You Are:

  • You have 1+ year experience training/troubleshooting on Mac hardware.
  • You are technically-savvy and patient – able to effectively guide even the most novice user through an iCloud crisis.
  • Retail or consultative sales experience is a plus.
  • You are versatile, willing to do what it takes to solve any problem and delight the customer.
  • You enjoy a fast-paced and high-energy team.
  • You are passionate about technology, particularly Apple products, and excited to learn more.

What You’ll Do:

  • Sell, schedule, and perform training appointments for our client base.
  • Demonstrate professionalism and exceptional product knowledge.
  • Go above and beyond to ensure a great shopping experience.
  • Communicate Springboard Media’s core values to our customers.
  • Create a consultative atmosphere to ensure a client receives the best solution possible for their needs. 
  • Participate to exceed sales goals for yourself and the store.
  • Engage in ongoing professional sales and product training.

Why You Want to Work with Us:

We are committed to making Springboard Media a nice place to work, creating a great experience for both our customers and employees. We frequently have both store and companywide events to celebrate hard work.  As a small local business we rely on input from every employee and each person has an opportunity to see his or her ideas flourish.

We offer a competitive base pay along with uncapped commission opportunities to our sales consultants & trainers, in addition to health benefits, 401k and plenty of room for career growth and advancement into our professional and educational sales divisions.

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