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Apple Mac Computer Technician

Are you a computer technician looking for an opportunity to use your skills in a rewarding environment with room for growth and learning? Are you confident with your ability to troubleshoot computer issues over the phone and in person? Do you take pride in your work, aspire to be the best and have a competitive streak that only gets stronger when you work with other gifted and talented individuals?

Springboard Media, Pennsylvania's Apple Premium Service Provider, is looking for you!

As a technician, your responsibilities will include:

  • Helping to check in and diagnose repairs.
  • Performing break-fix repairs on Apple portables, desktops and iPhones quickly and accurately.
  • Communicating with customers regarding the status of repairs and advising the best course of action.
  • Focusing on customer delight, taking great satisfaction as you rebuild not only computers, but also relationships with customers.

To be a great fit, you have:

  • Computer tech background, ideally 2+ years experience working with Apple hardware and software.
  • Apple Certification is a plus, but not required as you have a strong desire and willingness to learn.
  • Experience interacting with customers in person and on the phone.
  • A valid driver's license is required.

As a reward for your work you will become part of a dynamic workplace with room to grow and build a solid and valuable career. This position is a great springboard for ambitious people looking to build a career in IT, leading to opportunities in the retail, business and educational service fields.

Full-time employees receive comprehensive benefits including medical coverage and a competitive salary. Best of all, Springboard Media has no overnight shifts!

If this sounds like the kind of challenging and exciting career you're looking to build, we want to hear from you!

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